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Email Address*

Full Name*

Company Name*

Department*

How do you evaluate Gökrail
Please rate each area using the performance scale (1 to 5) as shown below:
1 - very unsatisfied
2 - rather unsatisfied
3 - satisfied with reservations
4 - satisfied
5 - very satistfied

If you rate any area as 1, 2, or 3, please kindly specify the reason.

Product quality and technical performance*
How satisfied are you with the quality and technical performance of the products we supply? Do they meet your requirements?

Delivery performance*
How satisfied are you with our delivery performance in terms of timeliness, completeness, and packaging?

Communication and coordination *
How satisfied are you with the level of communication and coordination with our team?

Flexibility and responsiveness*
How satisfied are you with our flexibility and responsiveness to your requests, including complaint handling?

Price-performance ratio*
How satisfied are you with the price-performance ratio of our products?

Product documentation*
How satisfied are you with the completeness and quality of the documentation provided with our products?

After-sales service and technical support*

How satisfied are you with our after-sales service, including responsiveness and effectiveness in resolving issues after delivery?

Overall satisfaction*

How satisfied are you with our company overall — from initial communication to delivery and after-sales support?

Future Cooperation*

Based on your overall experience, would you continue working with us?

Suggestions / Comments*

All your suggestions and comments will be carefully reviewed, and you will receive our feedback accordingly.

Temelleri 1980 yılında atılan GÖK GRUP 40 yılı aşan yolculuğunda, ülkesinde yakaladığı başarıyı dünyada yakalama hedefiyle sadece Türkiye’nin değil Avrupa’nın da en büyük ve başarılı gruplarından biri haline geldi.